Effective Date: 10-15-2024
Platinum Express Plumbing (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website, https://platinumexpressplumbing.com/. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
Personal Data
When you interact with us, we may collect the following types of personal information:
- Name
- Phone Number
- Email Address
Device and Usage Data
To improve the user experience and for marketing purposes, we may collect information about your device and browsing activity, including:
- Browser Type
- IP Address
- Cookies
- Device Type
- Location Data (city-level information only)
2. Purpose of Data Collection
We collect your data to:
- Respond to Inquiries: When you submit a contact form, we use your information to address your requests or questions.
- Marketing and Website Improvement: We analyze collected data to enhance our services and user experience.
We may use Google Analytics to analyze data on website usage and improve our site.
3. Data Storage and Retention
Retention Policy
We retain collected data for one year unless a longer retention period is required or permitted by law.
Security Measures
We take reasonable steps to protect your data using encryption and access control measures to safeguard personal information against unauthorized access or disclosure.
4. User Rights
While we do not currently offer options for users to access, correct, or delete their data directly, please contact us at info@platinumexpressplumbing.com if you have any questions about your data.
5. Cookies and Tracking
Our website uses cookies for analytics purposes, primarily through Google Analytics. Cookies help us understand user behavior, improve site functionality, and optimize your experience.
If you wish to opt out of cookies, you can adjust your browser settings to refuse cookies. However, this may affect some functionalities on our website.
6. Children’s Privacy
Our services are intended for individuals over the age of 18. We do not knowingly collect or solicit data from children under 18, and our website is not designed to attract this age group.
7. Third-Party Sharing
We may share certain information with third-party services, such as Google Analytics, for analytics purposes. We do not sell, trade, or otherwise transfer personal information to other third parties.
8. Contact Information
For any questions or concerns regarding this Privacy Policy, you can contact us at:
- Email: info@platinumexpressplumbing.com
- Phone: +1 (647) 232-9250
9. Policy Updates
We may update this Privacy Policy from time to time. If there are any material changes to how we handle personal data, we will notify you by email. We encourage you to review this page periodically to stay informed about our privacy practices.